President/CEO

Charlie Ross

cross@gsvcc.org

Charlie Ross serves as the president/CEO of the Greater Susquehanna Valley Chamber of Commerce. He works closely with the Chamber's Board of Directors, committees and affiliates in order to implement and coordinate the Chamber's new strategic plan, the Chamber's mission and the daily activities of the Chamber.

In September, 2002, Charlie Ross returned to his native Garrett County to serve as president and CEO of the Garrett County Chamber of Commerce Inc.  Prior to his return in 2002 he worked for 25 years as a government and public affairs consultant for a great variety of clients with his expertise in legal strategies, marketing and advertising and survey research.

Charlie was elected 2007 to 2009 to represent all 18 rural Maryland counties as chairman of the Rural Maryland Council.  He was also chosen to chair the Maryland Rural Broadband Coordination Board, which is responsible for funding statewide expansion of broadband service.

On June 15, 2009, he began his service as president and CEO of the Greater Susquehanna Valley Chamber of Commerce and executive director of SIDCO.  He graduated from The Johns Hopkins University with a bachelor’s in English and received his Juris Doctor three years later from the University of Maryland School of Law.  At Garrett College he taught Introduction to Business and Business Law.

Director of Operations & Membership Development
Jennifer Daddario

jdaddario@gsvcc.org

As Director of Operations, Jennifer Daddario supervises the day-to-day activities of the Chamber Business Center. She also oversees the implementation of projects and initiatives for the Membership Development, Community Development, Economic Development, and Advocacy divisions of the Chamber, and is the Executive Director of Leadership Susquehanna Valley.

Jennifer also works to provide members with exclusive networking, targeted marketing, and cost saving opportunities, striving to put Chamber members first. As Director of Membership Development, Jennifer guides potential clients to Chamber businesses. Through telephone referrals, Web site referrals, and organizing cost efficient opportunities for members to reach their markets, Jennifer also works to improve the bottom line of members by increasing their business. Working with the director of special events, Jennifer assists in planning, coordinating, and conducting activities to ensure, and increase the Chamber’s membership support. She is responsible for maintaining the membership database and is instrumental in all membership recruitment efforts. Jennifer is staff support for the ambassador and membership committees as well as Leadership Susquehanna Valley.

Jennifer’s business experience includes 10 years in the financial planning fields. She holds a four-year degree in psychology with minors in sociology/social welfare and piano from Bloomsburg University. Jennifer is a graduate of Northumberland Christian School.

Director of Communications

Robert Luff

rluff@gsvcc.org

Formerly a professional journalist, Robert Luff manages all outgoing communications and runs the Web site. Among other things, he sends out weekly, bi-weekly and monthly e-newsletters and works with the Daily Item newspaper staff to compile the monthly Voice of the Valley publication.

Robert also works with members of local and out-of-area media to get the Chamber's messages out to the public and to numerous audiences, via press releases, interviews and radio roundtable discussions.

Prior to joining the Chamber, Robert worked as a newspaper reporter for two years at the Public Opinion in Chambersburg, Pa., covering education and local government. He is a 2008 graduate of Shippensburg University, and holds bachelor's degrees in Communications/Journalism and History, with a concentration in computer science. Prior to college he attended Damascus High School in central Maryland. 

Director of Programs & Development

Shaylene Mordan

smordan@gsvcc.org

As the Director of Programs and Development, Shaylene Mordan works through the Chamber to plan and coordinate Chamber events, match member organizations with events that are relevant to them and provide public relations and advertising opportunities through custom tailored sponsorships open to all Chamber members.

Shaylene comes to the Chamber from Cherokee Pharmaceuticals (now Merck), where she served as a communications associate in its Public Affairs office. Her experience in community outreach, employee communications and coordinating publications aids her in her current mission to benefit the businesses of the Valley. She is a graduate of Bloomsburg University, with a Bachelor’s degree in Communications. While at Bloomsburg Shaylene interned for LawMedia Group in Washington, D.C., where she handled public relations work for Fortune 500 companies and raised funds for organizations in the public and private sectors.

As a Valley native and the daughter of an independent business owner, Shaylene has a desire to help area businesses thrive. Before joining the Chamber she decided she wanted to pursue a career in the non-profit sector with an interest in employee and business development. She now seeks to improve the quality of life of Valley communities through strengthening the local economy and business climate.